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Children & cases

Children

Your caseload lives on the Children list — find, filter, group, and search.

Children is your main working surface. Every child your agency serves lives here, from the first Referral through to discharge. Open it from the sidebar and you land straight on your caseload.

What you see depends on your role: admins see the whole agency; members see the children assigned to them. The list is one ledger; filters and saved views narrow it without splitting children into separate tabbed lists.

Find a child

  • Search — type a child's name or EI Hub ID. Press / from anywhere on the page to jump to the search box.
  • Filter — narrow the list by region, status, or who a child is assigned to.
  • Group — group the list by stage or by assigned coordinator to see your work organized.

Add a child

Select New child at the top of the list. The only required field is the child's EI number — enter that, and you can fill in the name, date of birth, and everything else later. The full record opens so you can keep going. See The child record.

Add a referral

Choose New referral to record what this Agency sent to the city. Tiny creates the Child from the first keystroke. See Referrals.

How a child moves through your caseload

Stage is the Agency's word for where a child sits. The Agency sets it. Tiny never computes it. When an ISC Service Authorization is recorded, Stage may move by the mapping on Settings → Case stages. If a Referral does not come back, change Stage to a canceled one. Each child's Stage is shown on the list and on the record header.

If you are locked out

Reset a forgotten password or get back in from a new device.

Referrals

A Referral is a record of what this Agency sent. It has no status of its own.

On this page

Find a childAdd a childAdd a referralHow a child moves through your caseload