Help and documentation
Plain language guides to Tiny Solutions: what it is, signing in, managing children and referrals, your team, and your agency account.
Tiny Solutions is the secure agency system where New York Early Intervention agencies manage every child from referral through discharge. It is used by agency owners and admins, and by the members who coordinate services day to day.
These guides cover everything you do in the app. New to Tiny Solutions? Start with the three below, or jump to a section.
New here? Start with these
- What is Tiny Solutions?: what the app does and who it serves
- Concepts: the Early Intervention words, in reading order
- Set up your agency: create your agency account the first time you sign in
- Your first sign-in: get into your account
Signing in
Signing in
A code we email you, a passkey, Google, or Microsoft.
One-tap sign-in (passkeys)
Use Face ID, Touch ID, a fingerprint, or your device PIN.
If you are locked out
Get back in from a new device, or without your authenticator or email.
Children & cases
Children
Find children, switch views, and search your caseload.
Referrals
Record what this Agency sent to the city.
The child record
Demographics, medical info, documents, and notes in tabs that save as you type.