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PrivacySecurity

© 2026 Tiny Solutions, Inc. · Each agency sees only its own records · Audit history is never rewritten · Email carries no PHI

Privacy

Plain answers about the data agencies keep here

Tiny Solutions keeps the records of New York State Early Intervention agencies. This page says what we store, which outside services help run Tiny Solutions, and how an agency keeps control of its data.

Read how security worksContact us

What the service stores

Tiny Solutions stores the account details an agency gives to set up and run the service, such as staff names, email addresses, and roles.

It also stores the child record and service information that agency staff enter as part of their work. This information stays inside the agency that owns it. One agency cannot reach another agency's records.

Log data and cookies

Logging in uses cookies set by the sign-in system. These cookies keep you logged in. They are not used for advertising.

The service keeps technical logs, such as how long requests take and error records, to run the app and fix problems. Tiny Solutions does not use advertising trackers.

Sub-processors

Tiny Solutions uses a small number of outside services to run. Each one does one limited job:

  • Convex

    Database and file storage

    Holds the records agencies enter. A business associate agreement (BAA) covers it.

  • AWS Bedrock

    Tiny Agent's model

    Runs the model behind Tiny Agent. It receives the record details that a staff member asks Tiny Agent to work on. A BAA covers it.

  • Vercel

    Application hosting

    Serves the web app to signed-in staff.

  • Resend

    Account email

    Sends sign-in and account messages. These messages never contain child or family health information.

  • Stripe

    Paid plan billing

    Handles agency billing if a paid plan ever applies. It does not receive health information.

  • Google

    Postal address suggestions

    Receives the street address a signed-in staff member types into the address search. Tiny Solutions saves only the postal address the person selects or enters. It does not save Google's place IDs or search sessions.

  • PostHog

    Product analytics

    Records page views, clicks, and session replays so we can see where the app is hard to use. Replays show page text, which can include names. Typed values and photos never leave the browser.

  • Sentry

    Error reports

    Receives a report when the app fails. Each report is cleaned before it is sent: no cookies, request bodies, user details, or query values.

Outside services that help run Tiny Solutions
ServicePurposeWhat to know
ConvexDatabase and file storageHolds the records agencies enter. A business associate agreement (BAA) covers it.
AWS BedrockTiny Agent's modelRuns the model behind Tiny Agent. It receives the record details that a staff member asks Tiny Agent to work on. A BAA covers it.
VercelApplication hostingServes the web app to signed-in staff.
ResendAccount emailSends sign-in and account messages. These messages never contain child or family health information.
StripePaid plan billingHandles agency billing if a paid plan ever applies. It does not receive health information.
GooglePostal address suggestionsReceives the street address a signed-in staff member types into the address search. Tiny Solutions saves only the postal address the person selects or enters. It does not save Google's place IDs or search sessions.
PostHogProduct analyticsRecords page views, clicks, and session replays so we can see where the app is hard to use. Replays show page text, which can include names. Typed values and photos never leave the browser.
SentryError reportsReceives a report when the app fails. Each report is cleaned before it is sent: no cookies, request bodies, user details, or query values.

Data retention and return

Records are kept while the agency uses Tiny Solutions, so the agency always has its full history.

An agency may ask for its data at any time. Entries are only added to the audit history. They are never rewritten or removed, so the history of who did what stays complete.

Contact

Send questions about privacy, how we handle data, or a data request to the address below. A person on our team will reply to you directly.

hello@tinysolutions.app

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